Enter your order details below to get started. Returns are accepted within 30 days of delivery date.
Step 1 — Verify Your Order
Order not found
We couldn't find an order matching that order number and last name or email. Please doublecheck your details, or contact us at info@bluealpha.us or 678-961-3304.
International Order
For international returns, please contact us at info@bluealpha.us or (678) 961-3304 and we'll take care of you.
Order Not Yet Shipped
This order hasn't shipped yet and isn't eligible for a return. If you'd like to cancel, please contact us at info@bluealpha.us or (678) 961-3304.
Outside Return Window
Your order is outside our 30-day return window. If you have questions, please reach out at info@bluealpha.us or (678) 961-3304.
Something went wrong
We had trouble looking up your order. Please try again or contact us at info@bluealpha.us.
Step 2 — Select Items to Return
⚠ Return Policy — Medical ItemsMedical Components kits can only be returned if the complete package is unopened.Tourniquets can only be returned if the shrink wrap is unopened.
Please select at least one item to return.
Step 3 — Confirm Your Details
International Return
We're unable to provide a prepaid return label for international orders. You'll need to ship the item(s) back to us at your own expense — full shipping instructions will be emailed to you after you submit. Once we receive your return, we'll refund the item value. Shipping charges are nonrefundable.
This is the address your return label will be created for. If this is incorrect, please contact us at info@bluealpha.us or (678) 961-3304 before submitting.
Already shipped your return? Enter the tracking number here. Otherwise, you can reply to the instructions email with your tracking number once it ships.
⚠ Please select a reason for your return.
Only sending back part of an item? Let us know here — for example, "keeping the belt, returning just the buckle."
Submission failed
Something went wrong. Please try again or contact us at info@bluealpha.us.
Request Received.
Processing your return label — this usually takes just a moment…
✓
Label Sent!
Your prepaid return label has been emailed to you. If you don't see it within a few minutes, check your spam folder.
We've emailed you instructions for shipping your return back to us. Return shipping is at your own expense, and once we receive your item(s) we'll refund the item value — shipping charges are nonrefundable.
Returns